Our brass, 925 sterling silver and gold plated jewellery may naturally oxidise over time. To restore their shine, you can gently rub your jewellery with a polishing cloth. This is a natural process and should not be considered a defect; Bauhaus will not replace jewellery due to oxidisation.
Exposure to water, soaps, perfume and other beauty products may cause jewellery to oxidise quickly. We recommend you do not wear jewellery while bathing or swimming to keep them looking their best.
Silver and brass are soft metals; take care when inserting or removing thin earring posts/hooks, they may snap if bent. When adjusting the bands of adjustble rings and bracelets, be gentle and go slow to avoid breakage or kinks in thinner bands. Please take care when wearing chains, they will happily hold your collection of charms but may not withstand pulling if they are snagged or become caught.
Bauhaus may not be able to replace broken jewellery with evidence of bending, pulled links or other careless handling and accidental damage.